BOSSDesk to Solvemate
migration service
Effortless , no special expertise or coding required. A complete BOSSDesk to Solvemate data migration tool.
BOSSDesk to Solvemate
Your best tool for BOSSDesk to Solvemate data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and tool development processes. Simply pick the records you need to migrate and start the transition immediately.Easy migration
No specific knowledge or skill needed. Just select what data will go to the target solution and see the miracle happening.Record completion
Transfer your help desk records in full to make certain that no ticket is missing essential customer service details.Automated migration
Scared that you’ll need special skills to migrate your info? Worry not as we ensured that our tool simple to use as it can possibly be.
Link the platforms, pick data, click ok, and the migration is ready!
Data dependency
Your information comes unite and we mean it.
Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.
Data protected
Your information is behind impenetrable walls. Not even all our staff members have see your passwords or records.
You may be certain with HDM no hacker attacks are possible.
You’re in charge
Manage your information with our internal data mapper. Select what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.
Simple & effective
In just a couple of buttons to press you will be able to choose the data arrangement, when it goes, and how.
Our tech engineers considered user experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Customer priority
As a migration service provider, we aim to offer the best possible migration tool. Nevertheless, our prime concern is customer service.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from BOSSDesk to Solvemate
Strong safety of your information
The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right destinations in Solvemate.Next
Sustained association between object and people
When migrating your data from BOSSDesk to Solvemate we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from BOSSDesk to Solvemate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from BOSSDesk to Solvemate work
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Prepare
Register and go to our migration service.
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Link BOSSDesk
Opt and connect your BOSSDesk support desk with HDM.
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Link Solvemate
Grant the right to access your Solvemate account.
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Explain your needs
Let us know what elements of your migration you want to fine-tune
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Have your requirements estimated
We'll research your case and get back to you with a price and a scope of work.
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Migrate from BOSSDesk to Solvemate everything
Move all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Solvemate import
Our staff would be more than happy to run a personalized migration in case you have specific requirements.
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