BOSSDesk to SmarterTrack
migration service
Extremely easy , no special knowledge or coding required. A complete BOSSDesk to SmarterTrack data migration software.
BOSSDesk to SmarterTrack
Trustworthy and Reputable
Your passwords along with records are safe with us and will be used for import only.Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.Complete & Precise
We've handled all significant peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of dataWhy you should use Help Desk Migration to switch from BOSSDesk to SmarterTrack
Strong safety of your records
The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right places in SmarterTrack.Next
Sustained relation between object and people
When migrating your records from BOSSDesk to SmarterTrack we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from BOSSDesk to SmarterTrack
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
In what way does data migration from BOSSDesk to SmarterTrack work
Get ready
Start with preparing Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from BOSSDesk to SmarterTrack.
Link BOSSDesk
Fill in the form with required credentials to permit our data migration tool to fetch data from your current help desk.
Link SmarterTrack
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
Choose objects
Choose the records you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences
Migrate small amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to SmarterTrack all data
Once everything's tested, find a quiet time with the minimal load on the support staff and start migrating from BOSSDesk to SmarterTrack.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a pro run your SmarterTrack import
Our team would be more than happy to run a personalized migration in case you have specific requirements.
Get a price estimation