BOSSDesk to SherpaDesk
migration service
Smooth , no special skill set or programming required. A complete BOSSDesk to SherpaDesk data migration tool.
BOSSDesk to SherpaDesk
Your best tool for BOSSDesk to SherpaDesk data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and tool development processes. Simply pick customer info you need to transfer and start the transition right away.Easy transition process
No specific expertise required. Just select what data will go to the target solution and observe the wonders happening.Record structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing vital customer support details.Automated migration
Afraid that you’ll have to use special skills to migrate your customer service data? Worry not as we made sure that our tool user friendly as possible.
Attach the help desks, choose records, click ok, and you’re done!
Preserved data links
Starting from the ticket requester to every comment author, your entire database will keep their previous data structure maintained.
You don’t have to worry that some records will be missing and service quality will decrease. Everything will arrive how you expected.
Data safety is priority
Information is key which is why we designed a tool that will keep your customer records untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.
You control the process
Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.
Efficient out-of-the-box solution
In only a couple of buttons to press you will be able to pick what goes where, when it goes, and in what order.
Our tech engineers considered customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Good service first
Except producing great customer service, we always want to improve our customer service.
As a company, we want you to experience best possible service, which is why we are constantly putting so much effort to enhance the general experience.
Reasons to use Help Desk Migration to migrate data from BOSSDesk to SherpaDesk
Strong safety of your data
The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up being in the right destinations in SherpaDesk.Next
Sustained connection between object and people
When migrating your data from BOSSDesk to SherpaDesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from BOSSDesk to SherpaDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from BOSSDesk to SherpaDesk work
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Prepare
Start by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from BOSSDesk to SherpaDesk.
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Connect BOSSDesk
Complete the form with requested credentials to permit our data migration tool to fetch information from your current help desk.
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Link SherpaDesk
Do the same action to integrate our service with the new help desk and thus make it possible to import the information.
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Choose objects
Choose the data you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences
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Migrate limited amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to SherpaDesk all data
Once everything's validated, determine a quiet time with the minimal load on the support staff and begin migrating from BOSSDesk to SherpaDesk.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your SherpaDesk import
Our staff would be more than happy to perform a custom migration in case you have particular requirements.
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