BOSSDesk to ServiceTonic
migration service

Smooth , no special skill set or programming required. A complete BOSSDesk to ServiceTonic data migration tool.

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Your best tool for BOSSDesk to ServiceTonic data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Just pick what data you need to migrate and set off with the transition immediately.
Effortless transition process
No special expertise required. Just select what data will go to the new solution and enjoy the miracle happening.
Record structure maintenance
Migrate your help desk data in full to ensure that no ticket has lost vital customer service details.
Automated migration

Afraid that you’ll have to use advanced skills to move your info? Worry not as we ensured that our tool interface simple to use as possible.

Connect the platforms, select data, click ok, and you’re done!

Data maintenance

Your customer info migrates complete and we mean it.

Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our team members have see your passwords or other information.

You may be sure that with HDM no data breaches are possible.

You’re in charge

Take complete control of your information with our in-app data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a few clicks you will be able to select the data arrangement, when it starts, and how.

Our developers took user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer priority

As a data import service supplier, we aim to propose the best possible migration tool. However, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from BOSSDesk to ServiceTonic

Castle gates

Strong security of your data

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right destinations in ServiceTonic.

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Maintained association between object and people

When migrating your data from BOSSDesk to ServiceTonic we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from BOSSDesk to ServiceTonic

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from BOSSDesk to ServiceTonic work

  • Prepare

    Sign up and go to our migration wizard.

  • Connect BOSSDesk

    Pick and connect your BOSSDesk support desk with HDM.

  • Give the right to access your ServiceTonic account.

  • Express your requirements

    Let us know exactly what aspects of your migration you wish to tweak

  • Get your requirements estimated

    We will research your case and get back to you with a cost and a scope of work.

  • Migrate from BOSSDesk to ServiceTonic everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your ServiceTonic import

Our staff would be more than happy to perform a customized migration if you have particular requirements.
Get a price estimation

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