BOSSDesk to ServiceDesk Plus
migration service

Extremely easy , no special expertise or programming required. A complete BOSSDesk to ServiceDesk Plus data migration instrument.

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The best BOSSDesk to ServiceDesk Plus tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Just choose customer info you need to migrate and set off with the transition right away.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the new system and observe the miracle happening.
Data completion
Migrate your help desk data in full to ensure that no ticket has lost critical customer service information.
Automated tool

Afraid that you’ll have to use advanced skills to move your info? Don’t be as we ensured that our tool interface is as easy to use as it can possibly be.

Link the platforms, pick records, click ok, and the migration is ready!

Preserved connections

From sender information to phone number connection, your entire database will keep their previous connections intact.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Security is priority

You data is everything which is why we developed a tool that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

Record mapping

Choose information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might actually need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Apart from producing great customer support services, we always want to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are always making great strides to increase the core experience.


Why you should use Help Desk Migration to switch from BOSSDesk to ServiceDesk Plus

Castle gates

Strong security of your data

The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right places in ServiceDesk Plus.

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Maintained association between object and people

When migrating your records from BOSSDesk to ServiceDesk Plus we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from BOSSDesk to ServiceDesk Plus

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from BOSSDesk to ServiceDesk Plus work

  • Get ready

    Start by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from BOSSDesk to ServiceDesk Plus.

  • Fill in the form with required credentials to permit our data migration tool to retrieve records from your current help desk.

  • Connect ServiceDesk Plus

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Select the information you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to ServiceDesk Plus everything

    When everything's tested, determine a quiet time with the least load on the support department and begin migrating from BOSSDesk to ServiceDesk Plus.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your ServiceDesk Plus import

Our team would be more than happy to run a customized migration if you have special needs.
Get a price estimation

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