BOSSDesk to ServiceDesk Plus
migration service

Extremely easy , no special expertise or programming required. A complete BOSSDesk to ServiceDesk Plus data migration instrument.

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Secure and Safe
Your passwords along with records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & Precise
We've handled all major peculiarities of various helpdesks to help you accurately and efficiently migrate large amounts of data

Why you should use Help Desk Migration to switch from BOSSDesk to ServiceDesk Plus

Strong security of your data

The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right places in ServiceDesk Plus.

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Maintained association between object and people

When migrating your records from BOSSDesk to ServiceDesk Plus we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from BOSSDesk to ServiceDesk Plus

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from BOSSDesk to ServiceDesk Plus work

  • Get ready

    Start by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from BOSSDesk to ServiceDesk Plus.

  • Fill in the form with required credentials to permit our data migration tool to retrieve records from your current help desk.

  • Connect ServiceDesk Plus

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Select the information you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to ServiceDesk Plus everything

    When everything's tested, determine a quiet time with the least load on the support department and begin migrating from BOSSDesk to ServiceDesk Plus.


Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your ServiceDesk Plus import

Our team would be more than happy to run a customized migration if you have special needs.
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