BOSSDesk to Salesforce Service Cloud
migration service

Smooth , no special expertise or programming required. A complete BOSSDesk to Salesforce Service Cloud data migration instrument.

More details
Secure and Reliable
Your passwords as well as records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & Precise
We've tackled all key peculiarities of various helpdesks to help you accurately and efficiently migrate large loads of information

Reasons to use Help Desk Migration to switch from BOSSDesk to Salesforce Service Cloud

Castle gates

Strong security of your information

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right destinations in Salesforce Service Cloud.

Next

Maintained connection between object and people

When migrating your data from BOSSDesk to Salesforce Service Cloud we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from BOSSDesk to Salesforce Service Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from BOSSDesk to Salesforce Service Cloud work

  • Prepare

    Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from BOSSDesk to Salesforce Service Cloud.

  • Connect BOSSDesk

    Fill out the form with requested credentials to allow our data migration tool to retrieve records from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Salesforce Service Cloud all data

    Once everything's validated, choose a quiet time with the minimal load on the support team and start migrating from BOSSDesk to Salesforce Service Cloud.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Salesforce Service Cloud import

Our staff would be more than happy to run a custom migration if you have specific demands.
Get a price estimation

Blog Articles You Might Find Useful

Data Migration Strategies That Actually Work

There are many reasons as to why you would want to switch to a new help desk system. It can be the fact that you’ve …

The 3 Reasons to Move from HESK to SysAid

Hesk is a free self-hosted help desk solution. It is trusted by many of the small and mid-sized companies. HESK provides the tools to deal …

An Introduction to Cloud to Cloud Migration

Every time someone mentions the words “cloud data migration” we just can’t help but think about a company that is currently moving all their stuff …

Book a Call
cancel
%s
— %s