BOSSDesk to ProProfs Help Desk
migration service

Extremely easy , no special know how or coding required. A complete BOSSDesk to ProProfs Help Desk data migration software.

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The best BOSSDesk to ProProfs Help Desk tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Just pick the records you need to migrate and start the transition immediately.
Effortless transition process
No special expertise needed. Just choose what data will go to the new solution and see the miracle happening.
Data structure maintenance
Migrate your help desk info in full to make certain that no ticket has lost vital customer support details.
Automated tool

Worried that you’ll need advanced skills to move your customer service data? Worry not as we made sure that our tool accessible as possible.

Attach the help desks, pick records, click ok, and you’re done!

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure intact.

You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you where you expected.

Data safety is priority

Information is key which is why we developed a tool that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

Data mapping

Pick records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to select anything you might ever need.

Efficient out-of-the-box solution

In just a few clicks you will be able to choose what goes where, when it goes, and how.

Our developers took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Good service first

Apart from producing great customer service, we always strive to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are continuously making great strides to increase the general experience.


Why you should use Help Desk Migration to migrate data from BOSSDesk to ProProfs Help Desk

Castle gates

Strong security of your records

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right destinations in ProProfs Help Desk.

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Maintained association between object and people

When migrating your records from BOSSDesk to ProProfs Help Desk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from BOSSDesk to ProProfs Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from BOSSDesk to ProProfs Help Desk work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect BOSSDesk

    Pick and link your BOSSDesk support desk with HDM.

  • Connect ProProfs Help Desk

    Grant the right to access your ProProfs Help Desk account.

  • Express your business needs

    Let us know what elements of your migration you need to tweak

  • Get your requirements estimated

    We shall investigate your application and send you with a price and a scope of work.

  • Migrate from BOSSDesk to ProProfs Help Desk all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your ProProfs Help Desk import

Our team would be more than happy to perform a personalized migration if you have particular requirements.
Get a price estimation

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