BOSSDesk to ((OTRS)) Community Edition
Trouble-free, no special skill set or coding required. A complete BOSSDesk to ((OTRS)) Community Edition data migration software.
The best BOSSDesk to ((OTRS)) Community Edition tool made for youThere’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and moneyAvoid the system analysis and code development processes. Simply decide on the records you need to migrate and start the transition right away.
Effortless transition processNo special expertise needed. Just choose what data will go to the target platform and see the miracle happening.
Data structure maintenanceMigrate your help desk records in full to make certain that no ticket has lost vital customer support details.
Simple and easy process
You don’t have to bother about coding or constantly control each piece of info transferred.
Just link both platforms, choose what you want to take to a new database and allow the tool do the remainder.
Starting from the ticket requester to every comment author, your entire database will keep their previous data structure maintained.
You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will arrive where you left it.
Data safety is priority
You data is key which is why we designed a method that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.
You’re in control
Manage your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.
If you are new to data migrations, don’t worry. Helpful and insightful on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Apart from producing great customer support services, we always want to improve our customer service.
As a team, we want you to experience best possible service, which is why we are always putting so much effort to improve the core experience.
Why you should use Help Desk Migration to migrate data from BOSSDesk to ((OTRS)) Community Edition
Strong security of your informationThe migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department.
Excellent data mappingOur system allows mapping standard as well as custom fields, thus letting you ensure that the data end up being in the right destinations in ((OTRS)) Community Edition.
Maintained relation between object and peopleWhen migrating your records from BOSSDesk to ((OTRS)) Community Edition we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from BOSSDesk to ((OTRS)) Community Edition
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from BOSSDesk to ((OTRS)) Community Edition work
Start off by preparing Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from BOSSDesk to ((OTRS)) Community Edition.
Fill in the form with requested credentials to permit our data migration tool to access records from your current help desk.
Connect ((OTRS)) Community Edition
Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.
Select the data you need to migrate and set the ticket fields mapping, so the data could be migrated according to your needs.
Migrate limited amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to ((OTRS)) Community Edition everything
When everything's validated, find a quiet time with the minimal load on the support staff and begin migrating from BOSSDesk to ((OTRS)) Community Edition.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
Let an expert perform your ((OTRS)) Community Edition import
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