BOSSDesk to ngDesk
migration service
Effortless , no special know how or coding required. A complete BOSSDesk to ngDesk data migration tool.
BOSSDesk to ngDesk
Your best tool for BOSSDesk to ngDesk data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid the platform analysis and tool development processes. Simply choose customer info you need to move and start the transition immediately.Simple transition process
No tech expertise needed. Just select what data will go to the target system and observe the magic happening.Record structure maintenance
Move your help desk data in full to make sure that no ticket is missing essential customer support details.Easy procedure
No need to worry about scripting or continuously watch each record transferred.
Just link both platforms, choose what you need to migrate and allow the Migration Wizard do the remainder.
Intact connections
Starting from the ticket requester to every comment author, your entire database will keep their prior connections maintained.
You don’t have to worry that some info will be lost and service quality will decrease. Everything will be waiting for you where you left it.
Data safety is priority
Information is everything which is why we designed a tool that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
Data mapping
Select data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, you will be able to pick anything you might ever need.
Efficient out-of-the-box solution
In just a couple of buttons to press it is possible to pick the data arrangement, when it goes, and in what order.
Our developers took user experience as an essential factor and ensured that you will be able to use the system to its fullest.
Good service first
Outside of producing great customer service, we always strive to develop our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to increase the core experience.
Reasons to use Help Desk Migration to migrate data from BOSSDesk to ngDesk
Strong privacy of your data
The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right destinations in ngDesk.Next
Retained association between object and people
When migrating your data from BOSSDesk to ngDesk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from BOSSDesk to ngDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from BOSSDesk to ngDesk work
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Prepare
Sign up and go to our migration tool.
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Link BOSSDesk
Opt and link your BOSSDesk support desk with HDM.
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Link ngDesk
Grant access to your ngDesk account.
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Express your requirements
Let us know what elements of your migration you would like to tweak
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Have your needs estimated
We shall analyze your application and send you with a the overall cost and a scope of work.
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Migrate from BOSSDesk to ngDesk everything
Migrate all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your ngDesk import
Our staff would be more than happy to perform a custom migration in case you have specific needs.
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