BOSSDesk to ngDesk
migration service
Effortless , no special know how or coding required. A complete BOSSDesk to ngDesk data migration tool.
BOSSDesk to ngDesk
Risk-free and Safe
Your passwords as well as data are safe with us and will be used for import only.Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to get started with the migration.Optimal & Accurate
We've taken into account all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of informationReasons to use Help Desk Migration to migrate data from BOSSDesk to ngDesk
Strong privacy of your data
The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right destinations in ngDesk.Next
Retained association between object and people
When migrating your data from BOSSDesk to ngDesk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from BOSSDesk to ngDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
How does data migration from BOSSDesk to ngDesk work
Prepare
Sign up and go to our migration tool.
Link BOSSDesk
Opt and link your BOSSDesk support desk with HDM.
Link ngDesk
Grant access to your ngDesk account.
Express your requirements
Let us know what elements of your migration you would like to tweak
Have your needs estimated
We shall analyze your application and send you with a the overall cost and a scope of work.
Migrate from BOSSDesk to ngDesk everything
Migrate all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a professional perform your ngDesk import
Our staff would be more than happy to perform a custom migration in case you have specific needs.
Get a price estimation