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BOSSDesk to mhelpdesk
migration service

Smooth , no special skill set or programming required. A complete BOSSDesk to mhelpdesk data migration tool.

More details

Your best tool for BOSSDesk to mhelpdesk data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and tool development processes. Simply pick the records you need to move and start the transition when comfortable.
Easy transition process
No specific expertise required. Just select what data will go to the target solution and see the magic happening.
Record structure maintenance
Transfer your help desk data in full to ensure that no ticket is missing vital customer support information.
Effortless procedure

No need to worry about coding or constantly watch each record moved.

Just attach both platforms, tick what you need to migrate and let the tool deal with the remainder.

Preserved connections

From sender information to phone number connection, all you records will keep their prior data structure maintained.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Security is paramount

Information is key which is why we designed a method that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

Data mapping

Choose data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to select anything you might actually need.

Efficient out-of-the-box solution

In only a couple of buttons to press you will be able to choose what goes where, when it goes, and how.

Our tech engineers considered user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer service first

Outside of providing great customer service, we always aim to develop our customer service.

As a company, we want you to experience best possible service, which is why we are constantly making great strides to improve the general experience.


Reasons to use Help Desk Migration to migrate data from BOSSDesk to mhelpdesk

Castle gates

Strong safety of your data

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up being in the right places in mhelpdesk.

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Sustained connection between object and people

When migrating your data from BOSSDesk to mhelpdesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from BOSSDesk to mhelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from BOSSDesk to mhelpdesk work

  • Prepare

    Sign up and go to our migration wizard.

  • Choose and link your BOSSDesk service desk with HDM.

  • Connect mhelpdesk

    Grant the right to access your mhelpdesk account.

  • Clarify your requirements

    Let us understand precisely what parts of your migration you want to tweak

  • Get your needs estimated

    We will research your case and send you with a price range and a scope of tasks.

  • Migrate from BOSSDesk to mhelpdesk all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your mhelpdesk import

Our staff would be more than happy to perform a customized migration in case you have particular requirements.
Get a price estimation

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