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BOSSDesk to LiveChat
migration service

Smooth , no special know how or coding required. A complete BOSSDesk to LiveChat data migration software.

More details

Your best tool for BOSSDesk to LiveChat data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and code development processes. Simply choose what data you need to transfer and set off with the transition right away.
Simple transition process
No tech expertise needed. Just choose what data will go to the target system and enjoy the wonders happening.
Record structure maintenance
Move your help desk data in full to make sure that no ticket has lost essential customer service details.
Easy process

No need to worry about coding or constantly control each record moved.

Just link your source and target, tick what you need to migrate and allow the tool deal with the remainder.

Data maintenance

Your information migrates unite and we mean it.

Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our staff members have see your credentials or other information.

You can rest assured that with HDM no hacker attacks are possible.

Data mapping

Select records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to pick anything you might actually need.

Efficient out-of-the-box solution

In just a few buttons to press it is possible to select what goes where, when it starts, and in what order.

Our software considered user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Customer priority

As a data import service provider, we strive to offer the best possible migration tool. However, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from BOSSDesk to LiveChat

Castle gates

Strong privacy of your data

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in LiveChat.

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When migrating your data from BOSSDesk to LiveChat we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from BOSSDesk to LiveChat

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from BOSSDesk to LiveChat work

  • Prepare

    Start by creating Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from BOSSDesk to LiveChat.

  • Connect BOSSDesk

    Complete the form with required credentials to permit our data migration tool to retrieve records from your current help desk.

  • Connect LiveChat

    Do the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be migrated according to your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to LiveChat all data

    When everything's tested out, find a quiet time with the least load on the support department and begin migrating from BOSSDesk to LiveChat.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your LiveChat import

Our staff would be more than happy to perform a custom migration if you have specific needs.
Get a price estimation

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