BOSSDesk to LiveAgent
migration serviceHelp Desk Migration partner of LiveAgent

Effortless , no special skill set or coding required. A complete BOSSDesk to LiveAgent data migration tool.

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Your best tool for BOSSDesk to LiveAgent data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply choose what data you need to transfer and set off with the transition when comfortable.
Simple transition process
No tech expertise needed. Just select what data will go to the target system and enjoy the wonders happening.
Record structure maintenance
Move your help desk info in full to make sure that no ticket is missing essential customer support information.
Easy process

You don’t have to bother about scripting or continuously control each record transferred.

Just link your source and target, tick what you want to take to a new database and let the system deal with the rest for you.

Data maintenance

Your information comes unite , you can take our word.

Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind impenetrable walls. Not even all our staff members can access to your credentials or other information.

You may be sure that with HDM no hacker attacks are possible.

Data mapping

Select data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select anything you might actually need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and insightful on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service provider, we aim to offer the most effective migration tool. However, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from BOSSDesk to LiveAgent

Castle gates

Strong privacy of your records

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right places in LiveAgent.

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Retained connectivity between object and people

When migrating your data from BOSSDesk to LiveAgent we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from BOSSDesk to LiveAgent

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from BOSSDesk to LiveAgent work

  • Prepare

    Start with creating Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from BOSSDesk to LiveAgent.

  • Complete the form with necessary credentials to make it possible for our data migration tool to access data from your current help desk.

  • Connect LiveAgent

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Select the information you want to migrate and set the ticket fields mapping, so the data could be moved according to your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to LiveAgent all data

    Once everything's tested, choose a quiet time with the minimal load on the support department and begin migrating from BOSSDesk to LiveAgent.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your LiveAgent import

Our staff would be more than happy to perform a custom migration in case you have specific needs.
Get a price estimation

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