BOSSDesk to Kayako Classic
migration service

Effortless , no special knowledge or programming required. A complete BOSSDesk to Kayako Classic data migration tool.

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Your best tool for BOSSDesk to Kayako Classic data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Just decide on customer info you need to move and start the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just select what data will go to the new platform and observe the magic happening.
Record completion
Move your help desk data in full to make certain that no ticket is missing critical customer service information.
Automated migration

Afraid that you’ll have to use special skills to move your info? Don’t be as we made sure that our tool accessible as it can possibly be.

Attach the help desks, choose records, click ok, and you’re done!

From sender information to phone number connection, your entire database will keep their previous data structure intact.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you how you left it.

Security is priority

Information is key which is why we developed a method that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

Record mapping

Pick data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select just about everything you might ever need.

Simple & effective

In only a couple of clicks it will be possible to pick what goes where, when it goes, and how.

Our software took customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer service first

Except producing great customer service, we always strive to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are always making great strides to increase the core experience.


Reasons to use Help Desk Migration to switch from BOSSDesk to Kayako Classic

Castle gates

Strong privacy of your data

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right places in Kayako Classic.

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Retained relation between object and people

When migrating your data from BOSSDesk to Kayako Classic we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from BOSSDesk to Kayako Classic

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from BOSSDesk to Kayako Classic work

  • Prepare

    Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from BOSSDesk to Kayako Classic.

  • Fill out the form with required credentials to make it possible for our data migration tool to retrieve information from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Choose the information you want to migrate and set the ticket fields mapping, so the data could be moved based upon your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Kayako Classic all data

    When everything's tested out, find a quiet time with the least load on the support team and start migrating from BOSSDesk to Kayako Classic.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Kayako Classic import

Our staff would be more than happy to run a personalized migration in case you have special demands.
Get a price estimation

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