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BOSSDesk to Jitbit HelpDesk
migration service

Smooth , no special know how or programming required. A complete BOSSDesk to Jitbit HelpDesk data migration instrument.

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Your best tool for BOSSDesk to Jitbit HelpDesk data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Just decide on the records you need to migrate and set off with the transition when comfortable.
Simple transition process
No tech expertise required. Just pick what data will go to the new platform and see the miracle happening.
Record structure maintenance
Move your help desk records in full to make sure that no ticket is missing critical customer support information.
Automated migration

Scared that you’ll have to use special skills to move your customer service data? Don’t be as we ensured that our tool interface user friendly as possible.

Connect the platforms, pick data, click ok, and you’re done!

Intact connections

From sender information to phone number connection, all you records will keep their initial data structure untouched.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you where you left it.

Security is paramount

Information is key which is why we created a method that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

Data mapping

Select information that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might ever need.

Efficient out-of-the-box solution

In only a couple of clicks it will be possible to choose the data arrangement, when it starts, and in what order.

Our developers took user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Great service first

Apart from providing great customer service, we always aim to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are always making great strides to improve the core experience.


Reasons to use Help Desk Migration to migrate data from BOSSDesk to Jitbit HelpDesk

Castle gates

Strong privacy of your information

The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right places in Jitbit HelpDesk.

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When migrating your data from BOSSDesk to Jitbit HelpDesk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from BOSSDesk to Jitbit HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from BOSSDesk to Jitbit HelpDesk work

  • Prepare

    Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from BOSSDesk to Jitbit HelpDesk.

  • Fill in the form with requested credentials to make it possible for our data migration tool to access data from your current help desk.

  • Connect Jitbit HelpDesk

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Select the information you need to migrate and set the ticket fields mapping, so the data could be transferred according to your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Jitbit HelpDesk everything

    Once everything's validated, determine a quiet time with the least load on the support department and start migrating from BOSSDesk to Jitbit HelpDesk.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Jitbit HelpDesk import

Our staff would be more than happy to perform a custom migration in case you have special demands.
Get a price estimation

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