BOSSDesk to inSided
migration service

Smooth, no special skill set or coding required. A complete BOSSDesk to inSided data migration tool.

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Your best tool for BOSSDesk to inSided data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply choose what data you need to move and start the transition immediately.
Simple transition process
No tech expertise needed. Just select what data will go to the target system and enjoy the magic happening.
Record structure maintenance
Move your help desk info in full to make certain that no ticket is missing vital customer support information.
Effortless process

You don’t have to bother about coding or constantly control each piece of info moved.

Just attach your source and target, tick what you want to migrate and allow the tool deal with the rest for you.

Data maintenance

Your information comes unite, you can take our word.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind impenetrable walls. Not even all our team members can access to your credentials or records.

You may rest assured that with HDM no data breaches are possible.

You’re in charge

Take complete control of your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Guided migration

If you are new to data migrations, worry not. Helpful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service provider, we aim to propose the most effective migration tool. However, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from BOSSDesk to inSided

Castle gates

Strong privacy of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your support service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields, thus letting you make sure that the data end up being in the right places in inSided.

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When migrating your data from BOSSDesk to inSided we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from BOSSDesk to inSided

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from BOSSDesk to inSided work

  • Prepare

    Sign-up and go to our migration tool.

  • Choose and link your BOSSDesk service desk with HDM.

  • Connect inSided

    Grant the right to access your inSided account.

  • Detail your needs

    Let us understand precisely what parts of your migration you need to modify

  • Have your preferences estimated

    We shall investigate your case and get back to you with a price range and a scope of tasks.

  • Migrate from BOSSDesk to inSided all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your inSided import

Our staff would be more than happy to perform a personalized migration in case you have particular needs.
Get a price estimation

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