BOSSDesk to Hiver
migration service

Extremely easy , no special know how or programming required. A complete BOSSDesk to Hiver data migration software.

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The best BOSSDesk to Hiver tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and code development processes. Just choose customer info you need to move and start the transition when comfortable.
Simple transition process
No tech expertise required. Just choose what data will go to the new system and observe the magic happening.
Data structure maintenance
Move your help desk info in full to ensure that no ticket has lost critical customer support information.
Automated tool

Worried that you’ll have to use advanced skills to move your customer service data? Don’t be as we ensured that our tool accessible as it can possibly be.

Link the help desks, select records, click ok, and the migration is ready!

Data maintenance

Your customer data migrates complete , you can take our word.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our employees can access to your passwords or records.

You may be certain with HDM no hacker attacks will take place.

You control the process

Take complete control of your customer data with our internal data mapping solution. Select what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Guided migration

If you are new to data migrations, worry not. Useful and simplified on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a data import service supplier, we strive to deliver the most effective migration tool. Yet, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from BOSSDesk to Hiver

Castle gates

Strong privacy of your records

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right places in Hiver.

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Retained relation between object and people

When migrating your records from BOSSDesk to Hiver we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from BOSSDesk to Hiver

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from BOSSDesk to Hiver work

  • Get ready

    Sign-up and go to our migration software.

  • Connect BOSSDesk

    Select and link your BOSSDesk service desk with HDM.

  • Grant the right to access your Hiver account.

  • Explain your needs

    Let us know exactly what aspects of your migration you would like to fine-tune

  • Get your requirements estimated

    We'll investigate your application and send you with a the overall cost and a scope of work.

  • Migrate from BOSSDesk to Hiver all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Hiver import

Our team would be more than happy to perform a customized migration if you have special needs.
Get a price estimation

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