BOSSDesk to Helpy
migration service

Smooth , no special knowledge or coding required. A complete BOSSDesk to Helpy data migration software.

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Your best tool for BOSSDesk to Helpy data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Simply pick the records you need to transfer and start the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target solution and see the wonders happening.
Record completion
Transfer your help desk info in full to ensure that no ticket has lost essential customer support information.
Effortless process

No need to worry about scripting or constantly control each piece of info moved.

Just link your source and target, choose what you need to migrate and let the system deal with the remainder.

Data dependency

Your information migrates unite , you can take our word.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our staff members can access to your passwords or records.

You can be certain with HDM no data breaches are possible.

You’re in charge

Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Simple & effective

In just a few buttons to press you will be able to choose the data arrangement, when it goes, and in what order.

Our tech engineers took user experience as a priority and ensured that you will be able to use the system to its fullest.

Customer priority

As a migration service provider, we strive to offer the most effective migration tool. Nevertheless, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from BOSSDesk to Helpy

Castle gates

Strong safety of your records

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right places in Helpy.

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Sustained connection between object and people

When migrating your data from BOSSDesk to Helpy we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from BOSSDesk to Helpy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from BOSSDesk to Helpy work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect BOSSDesk

    Choose and link your BOSSDesk service desk with HDM.

  • Grant access to your Helpy account.

  • Clarify your business needs

    Let us know exactly what parts of your migration you would like to tweak

  • Have your requirements estimated

    We will investigate your case and get back to you with a price range and a scope of tasks.

  • Migrate from BOSSDesk to Helpy everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Helpy import

Our staff would be more than happy to run a customized migration if you have specific requirements.
Get a price estimation

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