BOSSDesk to HelpSite
migration service

Trouble-free , no special expertise or programming required. A complete BOSSDesk to HelpSite data migration software.

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The best BOSSDesk to HelpSite tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and code development processes. Just decide on what data you need to move and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the new platform and enjoy the magic happening.
Data completion
Transfer your help desk data in full to ensure that no ticket has lost essential customer support information.
Automated tool

Afraid that you’ll have to use advanced skills to move your customer service data? Don’t be as we made sure that our tool interface is as easy to use as it can possibly be.

Attach the help desks, pick records, click ok, and you’re done!

Data dependency

Your customer data migrates complete , you can take our word.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our staff members can access to your credentials or other information.

You can be certain with HDM no data breaches will take place.

You control the process

Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, don’t worry. Helpful and insightful on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a migration service supplier, we strive to offer the most effective migration tool. However, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from BOSSDesk to HelpSite

Castle gates

Strong safety of your data

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right places in HelpSite.

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Sustained connection between object and people

When migrating your records from BOSSDesk to HelpSite we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from BOSSDesk to HelpSite

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from BOSSDesk to HelpSite work

  • Get ready

    Sign up and go to our migration wizard.

  • Connect BOSSDesk

    Pick and link your BOSSDesk service desk with HDM.

  • Connect HelpSite

    Give access to your HelpSite account.

  • Explain your business needs

    Let us know exactly what parts of your migration you would like to tweak

  • Have your requirements estimated

    We'll research your case and send you with a price range and a scope of work.

  • Migrate from BOSSDesk to HelpSite all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your HelpSite import

Our team would be more than happy to run a customized migration if you have specific demands.
Get a price estimation

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