BOSSDesk to Help Scout
migration serviceHelp Desk Migration partner of Help Scout

Smooth , no special expertise or programming required. A complete BOSSDesk to Help Scout data migration software.

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Your best tool for BOSSDesk to Help Scout data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Just decide on the records you need to move and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the new platform and see the magic happening.
Record completion
Migrate your help desk records in full to ensure that no ticket has lost essential customer service details.
Easy process

No need to worry about scripting or constantly control each piece of info moved.

Just attach your source and target, tick what you need to take to a new database and allow the tool do the rest for you.

Data dependency

Your customer info migrates complete and we mean it.

Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our staff members have see your passwords or other information.

You may be sure that with HDM no hacker attacks will take place.

You control the process

Manage your customer data with our internal data mapping solution. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Simple & effective

In only a few clicks it will be possible to choose the data arrangement, when it starts, and how.

Our developers considered customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a migration service supplier, we strive to offer the best possible migration tool. Nevertheless, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from BOSSDesk to Help Scout

Castle gates

Strong security of your information

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right destinations in Help Scout.

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Maintained connectivity between object and people

When migrating your data from BOSSDesk to Help Scout we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from BOSSDesk to Help Scout

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from BOSSDesk to Help Scout work

  • Prepare

    Start off by setting up Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from BOSSDesk to Help Scout.

  • Connect BOSSDesk

    Fill out the form with requested credentials to make it possible for our data migration tool to access data from your current help desk.

  • Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Choose the information you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Help Scout everything

    Once everything's tested, determine a quiet time with the least load on the support team and start migrating from BOSSDesk to Help Scout.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Help Scout import

Our staff would be more than happy to run a customized migration if you have specific demands.
Get a price estimation

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