BOSSDesk to Help Scout
migration service Help Desk Migration partner of Help Scout

Smooth , no special expertise or programming required. A complete BOSSDesk to Help Scout data migration software.

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Secure and Reliable
Your passwords as well as records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & Precise
We've tackled all key peculiarities of various helpdesks to help you accurately and efficiently migrate large loads of information

Reasons to use Help Desk Migration to switch from BOSSDesk to Help Scout

Strong security of your information

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right destinations in Help Scout.

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Maintained connectivity between object and people

When migrating your data from BOSSDesk to Help Scout we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from BOSSDesk to Help Scout

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from BOSSDesk to Help Scout work

  • Prepare

    Start off by setting up Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from BOSSDesk to Help Scout.

  • Connect BOSSDesk

    Fill out the form with requested credentials to make it possible for our data migration tool to access data from your current help desk.

  • Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Choose the information you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Help Scout everything

    Once everything's tested, determine a quiet time with the least load on the support team and start migrating from BOSSDesk to Help Scout.


Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Help Scout import

Our staff would be more than happy to run a customized migration if you have specific demands.
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