BOSSDesk to HarmonyPSA
migration service

Extremely easy , no special skill set or programming required. A complete BOSSDesk to HarmonyPSA data migration tool.

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The best BOSSDesk to HarmonyPSA tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply pick the records you need to move and start the transition when comfortable.
Effortless transition process
No special expertise required. Just select what data will go to the target solution and see the magic happening.
Data structure maintenance
Migrate your help desk data in full to make sure that no ticket is missing essential customer support details.
Effortless procedure

No need to worry about coding or continuously control each record transferred.

Just link both platforms, choose what you want to migrate and allow the Migration Wizard deal with the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their initial connections intact.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you where you left it.

Data safety is priority

Information is everything which is why we developed a system that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

Data mapping

Select data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to pick just about everything you might actually need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Great service first

Except producing great customer service, we always aim to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to enhance the core experience.


Why you should use Help Desk Migration to migrate data from BOSSDesk to HarmonyPSA

Castle gates

Strong security of your data

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up being in the right destinations in HarmonyPSA.

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When migrating your records from BOSSDesk to HarmonyPSA we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from BOSSDesk to HarmonyPSA

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from BOSSDesk to HarmonyPSA work

  • Get ready

    Sign up and go to our migration wizard.

  • Choose and link your BOSSDesk support desk with HDM.

  • Grant access to your HarmonyPSA account.

  • Outline your needs

    Let us know exactly what components of your migration you would like to tweak

  • Have your requirements estimated

    We'll analyze your application and get back to you with a price and a scope of work.

  • Migrate from BOSSDesk to HarmonyPSA everything

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your HarmonyPSA import

Our team would be more than happy to perform a custom migration in case you have specific requirements.
Get a price estimation

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