BOSSDesk to Gnatta
migration service

Extremely easy , no special knowledge or programming required. A complete BOSSDesk to Gnatta data migration instrument.

More details

The best BOSSDesk to Gnatta tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Simply pick the records you need to move and set off with the transition immediately.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the target solution and see the magic happening.
Data completion
Transfer your help desk records in full to make certain that no ticket has lost vital customer support information.
Automated tool

Scared that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we ensured that our tool interface simple to use as possible.

Connect the platforms, pick data, click ok, and the migration is ready!

Data dependency

Your customer data migrates unite , you can take our word.

Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our team members can access to your passwords or other information.

You may be sure that with HDM no hacker attacks are possible.

You’re in control

Take complete control of your information with our internal data mapping solution. Select what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Simple & effective

In only a few buttons to press you will be able to choose the data arrangement, when it starts, and how.

Our developers considered user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a migration service supplier, we work to propose the most effective migration tool. Nevertheless, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from BOSSDesk to Gnatta

Castle gates

Strong safety of your information

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right places in Gnatta.

Next

Sustained connectivity between object and people

When migrating your records from BOSSDesk to Gnatta we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from BOSSDesk to Gnatta

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from BOSSDesk to Gnatta work

  • Get ready

    Register and go to our migration software.

  • Connect BOSSDesk

    Opt and link your BOSSDesk service desk with HDM.

  • Give the right to access your Gnatta account.

  • Express your requirements

    Let us understand precisely what parts of your migration you want to modify

  • Get your requirements estimated

    We will research your application and send you with a total price and a scope of work.

  • Migrate from BOSSDesk to Gnatta all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Gnatta import

Our team would be more than happy to run a personalized migration if you have particular requirements.
Get a price estimation

Blog Articles You Might Find Useful

How To Pick The Right Data Migration Tool

With so many data migration tools being released every year, picking one has become a task in itself. You have freeware options, paid solutions, custom-tailored…

Rules To Follow During A Data Migration

Now some of you might already know this but it goes without saying, data migration is a lengthy process that requires careful planning and execution.…

Helpdesk with Chat: Easy Way to Better Customer Service

What sets your business apart from other companies who offer the same thing? The answer is quite simple: outstanding, timely customer service. Getting a response…

Book a Call
cancel
%s
— %s