BOSSDesk to FuseDesk
migration service

Extremely easy , no special expertise or coding required. A complete BOSSDesk to FuseDesk data migration software.

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The best BOSSDesk to FuseDesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and code development processes. Just decide on what data you need to transfer and start the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new platform and enjoy the wonders happening.
Data completion
Move your help desk records in full to make certain that no ticket has lost essential customer service details.
Automated tool

Scared that you’ll need advanced skills to move your info? Worry not as we ensured that our tool user friendly as it can possibly be.

Attach the platforms, select records, click ok, and you’re done!

Data dependency

Your information migrates complete and we mean it.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our staff members have see your passwords or records.

You can rest assured that with HDM no hacker attacks are possible.

You’re in control

Take complete control of your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, worry not. Useful and insightful on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a migration service provider, we strive to offer the best possible migration tool. However, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from BOSSDesk to FuseDesk

Castle gates

Strong privacy of your information

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right destinations in FuseDesk.

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Retained connectivity between object and people

When migrating your records from BOSSDesk to FuseDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from BOSSDesk to FuseDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from BOSSDesk to FuseDesk work

  • Get ready

    Start off by preparing Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from BOSSDesk to FuseDesk.

  • Connect BOSSDesk

    Complete the form with required credentials to make it possible for our data migration tool to retrieve information from your current help desk.

  • Connect FuseDesk

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Choose the records you want to migrate and set the ticket fields mapping, so the data could be moved in line with your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to FuseDesk everything

    When everything's validated, determine a quiet time with the least load on the support department and start migrating from BOSSDesk to FuseDesk.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your FuseDesk import

Our team would be more than happy to run a personalized migration if you have specific demands.
Get a price estimation

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