BOSSDesk to Dixa
migration service
Trouble-free , no special expertise or coding required. A complete BOSSDesk to Dixa data migration software.
BOSSDesk to Dixa
The best BOSSDesk to Dixa tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and code development processes. Just choose customer info you need to move and start the transition right away.Effortless migration
No special knowledge or skill needed. Just choose what data will go to the new system and observe the magic happening.Data completion
Migrate your help desk records in full to ensure that no ticket is missing essential customer support details.Automated tool
Scared that you’ll need special skills to move your customer service data? Worry not as we ensured that our tool user friendly as possible.
Link the help desks, select records, click ok, and you’re done!
Preserved data links
From sender information to phone number connection, your entire database will keep their initial connections intact.
You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will arrive where you expected.
Security is priority
Information is everything which is why we developed a system that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.
You control the process
Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.
Simple & effective
In just a couple of clicks it is possible to pick the data arrangement, when it goes, and in what order.
Our software considered customer experience as a priority and ensured that you will be able to use the system to its fullest.
Customer service first
Outside of producing great customer service, we always want to develop our customer service.
As a team, we want you to have the best possible service, which is why we are constantly putting so much effort to enhance the general experience.
Why you should use Help Desk Migration to switch from BOSSDesk to Dixa
Strong security of your information
The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right destinations in Dixa.Next
Maintained relation between object and people
When migrating your records from BOSSDesk to Dixa we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from BOSSDesk to Dixa
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from BOSSDesk to Dixa work
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Get ready
Start off by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from BOSSDesk to Dixa.
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Connect BOSSDesk
Fill out the form with necessary credentials to permit our data migration tool to retrieve records from your current help desk.
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Link Dixa
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
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Select objects
Select the records you need to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Dixa everything
Once everything's tested out, find a quiet time with the minimal load on the support staff and start migrating from BOSSDesk to Dixa.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Dixa import
Our team would be more than happy to run a customized migration in case you have specific needs.
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