BOSSDesk to DiamanteDesk
migration service

Effortless , no special knowledge or coding required. A complete BOSSDesk to DiamanteDesk data migration instrument.

More details

Your best tool for BOSSDesk to DiamanteDesk data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and script development processes. Simply decide on customer info you need to migrate and set off with the transition right away.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target platform and observe the miracle happening.
Record completion
Migrate your help desk records in full to ensure that no ticket has lost vital customer support details.
Automated migration

Scared that you’ll need advanced skills to migrate your customer service data? Worry not as we made sure that our tool interface accessible as possible.

Connect the platforms, select records, click ok, and you’re done!

Intact connections

From sender information to phone number connection, your entire database will keep their initial connections untouched.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you how you expected.

Security is priority

Information is everything which is why we created a tool that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

Record mapping

Choose information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to select anything you might ever need.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Outside of producing great customer service, we always aim to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to improve the general experience.


Reasons to use Help Desk Migration to switch from BOSSDesk to DiamanteDesk

Castle gates

Strong security of your information

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right destinations in DiamanteDesk.

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Maintained connectivity between object and people

When migrating your data from BOSSDesk to DiamanteDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from BOSSDesk to DiamanteDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from BOSSDesk to DiamanteDesk work

  • Prepare

    Register and go to our migration service.

  • Connect BOSSDesk

    Choose and link your BOSSDesk support desk with HDM.

  • Connect DiamanteDesk

    Give the right to access your DiamanteDesk account.

  • Clarify your requirements

    Let us know what aspects of your migration you need to adjust

  • Have your preferences estimated

    We shall analyze your case and get back to you with a the overall cost and a scope of tasks.

  • Migrate from BOSSDesk to DiamanteDesk all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your DiamanteDesk import

Our staff would be more than happy to run a customized migration if you have particular demands.
Get a price estimation

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