BOSSDesk to Deskpro
migration service

Effortless , no special skill set or coding required. A complete BOSSDesk to Deskpro data migration tool.

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Your best tool for BOSSDesk to Deskpro data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply pick the records you need to migrate and set off with the transition immediately.
Simple transition process
No tech expertise needed. Just select what data will go to the target solution and see the miracle happening.
Record structure maintenance
Move your help desk records in full to make certain that no ticket is missing critical customer support details.
Simple and easy procedure

You don’t have to bother about coding or continuously control each record transferred.

Just attach both platforms, pick what you need to take to a new database and allow the system do the remainder.

Starting from the ticket requester to every comment author, all you records will keep their prior data structure intact.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is paramount

Information is key which is why we developed a method that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

Data mapping

Pick data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to select anything you might ever need.

Efficient out-of-the-box solution

In just a couple of buttons to press you will be able to choose what goes where, when it starts, and how.

Our developers took customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Good service first

Outside of providing great customer service, we always want to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are always making great strides to improve the general experience.


Reasons to use Help Desk Migration to migrate data from BOSSDesk to Deskpro

Castle gates

Strong privacy of your information

The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right destinations in Deskpro.

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Retained connection between object and people

When migrating your data from BOSSDesk to Deskpro we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from BOSSDesk to Deskpro

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from BOSSDesk to Deskpro work

  • Prepare

    Start off by preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from BOSSDesk to Deskpro.

  • Connect BOSSDesk

    Fill in the form with requested credentials to allow our data migration tool to access records from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the data you want to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Deskpro everything

    When everything's validated, choose a quiet time with the minimal load on the support team and begin migrating from BOSSDesk to Deskpro.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Deskpro import

Our staff would be more than happy to perform a personalized migration in case you have special requirements.
Get a price estimation

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