BOSSDesk to CSV
migration service

Extremely easy , no special expertise or coding required. A complete BOSSDesk to CSV data migration software.

More details

The best BOSSDesk to CSV tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and code development processes. Simply choose what data you need to migrate and set off with the transition right away.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target system and enjoy the miracle happening.
Data completion
Migrate your help desk records in full to ensure that no ticket has lost critical customer service information.
Easy process

No need to worry about coding or constantly control each piece of info moved.

Just attach both platforms, tick what you want to take to a new database and allow the tool do the remainder.

Starting from the ticket requester to every comment author, your entire database will keep their previous connections untouched.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will arrive how you expected.

Data safety is priority

You data is everything which is why we created a tool that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

You control the process

Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Guided migration

If this is your first migration, worry not. Helpful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Outside of producing great customer support services, we always strive to improve our customer service.

As a company, we want you to have the best possible service, which is why we are continuously putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to switch from BOSSDesk to CSV

Castle gates

Strong security of your information

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right places in CSV.

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Maintained connectivity between object and people

When migrating your records from BOSSDesk to CSV we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from BOSSDesk to CSV

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from BOSSDesk to CSV work

  • Get ready

    Start off by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from BOSSDesk to CSV.

  • Fill in the form with necessary credentials to permit our data migration tool to fetch records from your current help desk.

  • Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Choose the records you need to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to CSV everything

    When everything's tested out, find a quiet time with the minimal load on the support team and start migrating from BOSSDesk to CSV.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your CSV import

Our team would be more than happy to run a customized migration if you have special needs.
Get a price estimation

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