BOSSDesk to Chime for Lync
migration service

Extremely easy , no special know how or coding required. A complete BOSSDesk to Chime for Lync data migration tool.

More details

The best BOSSDesk to Chime for Lync tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Simply choose customer info you need to transfer and set off with the transition right away.
Effortless transition process
No special expertise needed. Just select what data will go to the target system and observe the wonders happening.
Data structure maintenance
Migrate your help desk records in full to make sure that no ticket has lost vital customer service information.
Automated tool

Scared that you’ll need advanced skills to migrate your info? Don’t be as we made sure that our tool interface accessible as possible.

Link the help desks, choose data, click ok, and the migration is ready!

Data maintenance

Your information migrates unite and we mean it.

Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our team members have access to your credentials or other information.

You may be sure that with HDM no data breaches will take place.

You control the process

Take complete control of your information with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In just a few buttons to press it is possible to pick what goes where, when it starts, and how.

Our developers took customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer service as priority

As a data import service provider, we aim to propose the best possible migration tool. Yet, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from BOSSDesk to Chime for Lync

Castle gates

Strong security of your information

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right places in Chime for Lync.

Next

Maintained connection between object and people

When migrating your records from BOSSDesk to Chime for Lync we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from BOSSDesk to Chime for Lync

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from BOSSDesk to Chime for Lync work

  • Get ready

    Register and go to our migration service.

  • Connect BOSSDesk

    Opt and connect your BOSSDesk service desk with HDM.

  • Connect Chime for Lync

    Give the right to access your Chime for Lync account.

  • Express your needs

    Let us understand precisely what aspects of your migration you want to fine-tune

  • Have your requirements estimated

    We'll research your case and send you with a total price and a scope of tasks.

  • Migrate from BOSSDesk to Chime for Lync everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Chime for Lync import

Our team would be more than happy to perform a custom migration if you have particular needs.
Get a price estimation

Blog Articles You Might Find Useful

A Guide To Help Desk Software

What started as a helping system designed for a single purpose of documenting issues has evolved into a multi-billion dollar industry. Yes, we are talking…

What An Internal Help Desk Ticketing System Exactly Is?

Typically, companies use help desk software so not a single customer issue slips through the cracks. But did you know that about 50% of the…

Here’s Why You Should Not Postpone A Migration

There are times when we hear stuff such as “We want to migrate but not now” and “We would love to migrate but guess we…

Book a Call
cancel
%s
— %s