BOSSDesk to bold360
migration service

Extremely easy, no special know how or coding required. A complete BOSSDesk to bold360 data migration software.

More details

The best BOSSDesk to bold360 tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and code development processes. Just decide on the records you need to move and start the transition when comfortable.
Effortless transition process
No special expertise needed. Just choose what data will go to the new platform and see the magic happening.
Data structure maintenance
Migrate your help desk records in full to make certain that no ticket is missing critical customer service details.
Effortless procedure

You don’t have to bother about scripting or constantly watch each record moved.

Just link your source and target, tick what you need to migrate and allow the tool deal with the remainder.

Data maintenance

Your information comes completeand we mean it.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind thick walls. Not even all our employees have see your passwords or records.

You can be certain with HDM no hacker attacks will take place.

Data mapping

Pick records that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to pick just about everything you might actually need.

Efficient out-of-the-box solution

In just a couple of clicks it will be possible to choose the data arrangement, when it goes, and in what order.

Our tech engineers considered customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a data import service provider, we strive to deliver the best possible migration tool. Nevertheless, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from BOSSDesk to bold360

Castle gates

Strong security of your information

The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your support service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields, thus letting you ensure that the records end up in the right destinations in bold360.

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Maintained connectivity between object and people

When migrating your records from BOSSDesk to bold360 we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from BOSSDesk to bold360

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from BOSSDesk to bold360 work

  • Get ready

    Register and go to our migration service.

  • Pick and connect your BOSSDesk support desk with HDM.

  • Grant access to your bold360 account.

  • Explain your requirements

    Let us know exactly what components of your migration you would like to fine-tune

  • Get your requirements estimated

    We will investigate your case and send you with a the overall cost and a scope of tasks.

  • Migrate from BOSSDesk to bold360 everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your bold360 import

Our team would be more than happy to perform a personalized migration in case you have special demands.
Get a price estimation

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