BOSSDesk to AzureDesk
migration service

Effortless , no special knowledge or coding required. A complete BOSSDesk to AzureDesk data migration instrument.

More details

Your best tool for BOSSDesk to AzureDesk data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Simply choose customer info you need to move and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target system and observe the magic happening.
Record completion
Move your help desk records in full to make sure that no ticket is missing essential customer service details.
Automated migration

Scared that you’ll need special skills to migrate your info? Worry not as we made sure that our tool interface accessible as it can possibly be.

Link the platforms, pick data, click ok, and you’re done!

Data dependency

Your information comes unite and we mean it.

Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your information is behind impenetrable walls. Not even all our staff members have see your credentials or other information.

You may be sure that with HDM no hacker attacks are possible.

You’re in charge

Take complete control of your information with our in-app data mapper. Select what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Simple & effective

In just a couple of buttons to press it is possible to pick what goes where, when it starts, and how.

Our developers considered user experience as a priority and made sure that you will be able to use the system to its fullest.

Customer priority

As a migration service provider, we work to offer the best possible migration tool. Yet, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from BOSSDesk to AzureDesk

Castle gates

Strong privacy of your information

The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right destinations in AzureDesk.

Next

Retained association between object and people

When migrating your data from BOSSDesk to AzureDesk we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from BOSSDesk to AzureDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from BOSSDesk to AzureDesk work

  • Prepare

    Register and go to our migration service.

  • Choose and connect your BOSSDesk support desk with HDM.

  • Connect AzureDesk

    Give the right to access your AzureDesk account.

  • Outline your needs

    Let us know what parts of your migration you want to adjust

  • Have your requirements estimated

    We shall analyze your application and send you with a price range and a scope of work.

  • Migrate from BOSSDesk to AzureDesk all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your AzureDesk import

Our staff would be more than happy to run a custom migration in case you have specific needs.
Get a price estimation

Blog Articles You Might Find Useful

Help Desk Migration: Perks and Challenges of Manual and Automated Ways

Data migration isn’t a piece of cake. Many businesses think of the help desk migration like about a dangerous journey, full of risks, long waits,…

Service Desk vs Help Desk: What’s the Difference?

Over the past couple of years, there has been a huge resurgence of all kinds of service desk tools. Many new products have appeared and…

Picking the Best Help Desk Software for a Small Business

There was a time when the amount of help desk solutions was not only scarce but those that were available weren’t exactly hot stuff. But…

Book a Call
cancel
%s
— %s