BOSSDesk to ALVAO Service Desk
migration service

Trouble-free, no special knowledge or coding required. A complete BOSSDesk to ALVAO Service Desk data migration software.

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The best BOSSDesk to ALVAO Service Desk tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and code development processes. Just decide on customer info you need to migrate and set off with the transition immediately.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the new platform and observe the miracle happening.
Data completion
Transfer your help desk data in full to make certain that no ticket is missing essential customer service information.
Effortless process

You don’t have to bother about coding or constantly watch each piece of info transferred.

Just attach both platforms, pick what you need to migrate and let the Migration Wizard do the rest for you.

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure maintained.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive where you expected.

Data safety is priority

Information is key which is why we designed a system that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

You control the process

Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Simple & effective

In just a couple of clicks it will be possible to pick the data arrangement, when it starts, and in what order.

Our developers took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Good service first

Except producing great customer service, we always aim to improve our customer service.

As a team, we want you to have the best possible service, which is why we are constantly putting so much effort to improve the general experience.


Why you should use Help Desk Migration to switch from BOSSDesk to ALVAO Service Desk

Castle gates

Strong safety of your data

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields, thus letting you ensure that the records end up in the right places in ALVAO Service Desk.

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Sustained relation between object and people

When migrating your records from BOSSDesk to ALVAO Service Desk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from BOSSDesk to ALVAO Service Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from BOSSDesk to ALVAO Service Desk work

  • Get ready

    Sign up and go to our migration service.

  • Select and connect your BOSSDesk service desk with HDM.

  • Give access to your ALVAO Service Desk account.

  • Outline your business needs

    Let us know what elements of your migration you need to tweak

  • Get your needs estimated

    We'll investigate your case and send you with a the overall cost and a scope of work.

  • Migrate from BOSSDesk to ALVAO Service Desk all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your ALVAO Service Desk import

Our team would be more than happy to run a personalized migration in case you have specific demands.
Get a price estimation

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