BOSSDesk to Agiloft
migration service

Smooth , no special expertise or programming required. A complete BOSSDesk to Agiloft data migration software.

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Your best tool for BOSSDesk to Agiloft data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Just choose customer info you need to transfer and start the transition right away.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the new system and observe the wonders happening.
Record completion
Move your help desk data in full to make certain that no ticket is missing critical customer service information.
Automated migration

Afraid that you’ll have to use special skills to move your info? Don’t be as we ensured that our tool accessible as it can possibly be.

Link the help desks, select records, click ok, and you’re done!

From sender information to phone number connection, your entire database will keep their initial connections maintained.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will arrive how you left it.

Security is priority

Information is everything which is why we designed a system that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

You control the process

Take complete control of your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Outside of producing great customer service, we always want to improve our customer service.

As a company, we want you to experience best possible service, which is why we are constantly putting so much effort to enhance the core experience.


Reasons to use Help Desk Migration to switch from BOSSDesk to Agiloft

Castle gates

Strong privacy of your data

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right places in Agiloft.

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Retained connectivity between object and people

When migrating your data from BOSSDesk to Agiloft we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from BOSSDesk to Agiloft

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from BOSSDesk to Agiloft work

  • Prepare

    Sign up and go to our migration wizard.

  • Select and connect your BOSSDesk service desk with HDM.

  • Grant the right to access your Agiloft account.

  • Explain your needs

    Let us understand precisely what aspects of your migration you would like to tweak

  • Have your needs estimated

    We'll research your case and send you with a price range and a scope of tasks.

  • Migrate from BOSSDesk to Agiloft everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Agiloft import

Our staff would be more than happy to run a personalized migration in case you have special needs.
Get a price estimation

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