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Bomgar to Zendesk
migration serviceHelp Desk Migration partner of Zendesk

Extremely easy , no special expertise or programming required. A complete Bomgar to Zendesk data migration software.

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The best Bomgar to Zendesk tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and code development processes. Just choose customer info you need to transfer and start the transition immediately.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the new system and observe the wonders happening.
Data completion
Move your help desk records in full to ensure that no ticket has lost essential customer support details.
Automated tool

Scared that you’ll have to use advanced skills to move your customer service data? Worry not as we ensured that our tool simple to use as it can possibly be.

Connect the platforms, pick data, click ok, and the migration is ready!

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their previous data structure untouched.

You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will arrive how you left it.

Data safety is paramount

You data is key which is why we created a system that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

You’re in control

Manage your information with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Guided migration

If you are new to data migrations, worry not. Useful and intuitive on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Apart from providing great customer support services, we always strive to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are constantly putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to switch from Bomgar to Zendesk

Castle gates

Strong privacy of your information

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up being in the right destinations in Zendesk.

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Retained association between object and people

When migrating your records from Bomgar to Zendesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Bomgar to Zendesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Bomgar to Zendesk work

  • Get ready

    Start off by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Bomgar to Zendesk.

  • Connect Bomgar

    Complete the form with required credentials to allow our data migration tool to fetch data from your current help desk.

  • Connect Zendesk

    Do the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Select the records you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Zendesk everything

    Once everything's tested out, find a quiet time with the minimal load on the support staff and begin migrating from Bomgar to Zendesk.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Zendesk import

Our team would be more than happy to run a customized migration if you have specific needs.
Get a price estimation

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