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Bomgar to ZazaChat
migration service

Effortless , no special expertise or programming required. A complete Bomgar to ZazaChat data migration instrument.

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Your best tool for Bomgar to ZazaChat data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Just pick customer info you need to migrate and start the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the new solution and observe the miracle happening.
Record completion
Transfer your help desk info in full to make certain that no ticket has lost critical customer support information.
Simple and easy process

No need to worry about scripting or constantly watch each piece of info moved.

Just link both platforms, pick what you need to migrate and let the Migration Wizard do the rest for you.

From sender information to phone number connection, all you records will keep their previous connections untouched.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will arrive how you left it.

Security is paramount

Information is everything which is why we created a method that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

You control the process

Take complete control of your information with our in-app data mapper. Choose what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Simple & effective

In only a few clicks you will be able to pick what goes where, when it goes, and in what order.

Our tech engineers considered customer experience as a priority and made sure that you will be able to use the system to its fullest.

Customer service first

Outside of providing great customer service, we always want to improve our customer service.

As a company, we want you to experience best possible service, which is why we are continuously putting so much effort to enhance the core experience.


Reasons to use Help Desk Migration to switch from Bomgar to ZazaChat

Castle gates

Strong safety of your records

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right places in ZazaChat.

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Sustained connection between object and people

When migrating your data from Bomgar to ZazaChat we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Bomgar to ZazaChat

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Bomgar to ZazaChat work

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect Bomgar

    Select and link your Bomgar service desk with HDM.

  • Connect ZazaChat

    Grant access to your ZazaChat account.

  • Explain your needs

    Let us understand precisely what parts of your migration you want to adjust

  • Have your preferences estimated

    We will research your case and send you with a cost and a scope of tasks.

  • Migrate from Bomgar to ZazaChat everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your ZazaChat import

Our staff would be more than happy to run a personalized migration if you have special requirements.
Get a price estimation

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