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Bomgar to Vision Helpdesk
migration service

Trouble-free , no special know how or coding required. A complete Bomgar to Vision Helpdesk data migration software.

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The best Bomgar to Vision Helpdesk tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and code development processes. Simply choose the records you need to transfer and set off with the transition immediately.
Effortless transition process
No special expertise needed. Just choose what data will go to the target system and see the wonders happening.
Data structure maintenance
Migrate your help desk records in full to ensure that no ticket has lost vital customer service details.
Automated tool

Scared that you’ll need advanced skills to migrate your info? Worry not as we ensured that our tool interface accessible as possible.

Connect the help desks, choose data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their initial data structure intact.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will arrive where you expected.

Security is paramount

Information is key which is why we developed a tool that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

You control the process

Take complete control of your information with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Except providing great customer service, we always aim to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are always putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to migrate data from Bomgar to Vision Helpdesk

Castle gates

Strong security of your information

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right destinations in Vision Helpdesk.

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Maintained connectivity between object and people

When migrating your records from Bomgar to Vision Helpdesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Bomgar to Vision Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Bomgar to Vision Helpdesk work

  • Get ready

    Register and go to our migration service.

  • Connect Bomgar

    Opt and connect your Bomgar support desk with HDM.

  • Give the right to access your Vision Helpdesk account.

  • Clarify your requirements

    Let us know what aspects of your migration you wish to adjust

  • Get your requirements estimated

    We shall analyze your case and send you with a total price and a scope of work.

  • Migrate from Bomgar to Vision Helpdesk all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Vision Helpdesk import

Our team would be more than happy to perform a customized migration if you have particular needs.
Get a price estimation

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