96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Bomgar to USU Smart Link
migration service

Trouble-free , no special knowledge or programming required. A complete Bomgar to USU Smart Link data migration instrument.

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Trustworthy and Reputable
Your passwords along with records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to begin the the migration.
Complete & Precise
We've considered all significant peculiarities of various helpdesks to help you accurately and efficiently migrate large volumes of data

Strong safety of your records

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer care to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right places in USU Smart Link.

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Sustained connectivity between object and people

When migrating your records from Bomgar to USU Smart Link we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect Bomgar

    Select and link your Bomgar service desk with HDM.

  • Give access to your USU Smart Link account.

  • Detail your needs

    Let us understand precisely what aspects of your migration you need to modify

  • Have your needs estimated

    We shall investigate your case and send you with a price and a scope of tasks.

  • Transfer all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
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During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration
Our team would be more than happy to run a personalized migration if you have particular requirements.
Get a price estimation

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Help Desk Migration service


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