Bomgar to Track-It!
migration service
Extremely easy , no special expertise or programming required. A complete Bomgar to Track-It! data migration software.
Bomgar to Track-It!
The best Bomgar to Track-It! tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and code development processes. Simply pick customer info you need to migrate and set off with the transition right away.Easy migration
No specific knowledge or skill required. Just choose what data will go to the target solution and observe the miracle happening.Data completion
Transfer your help desk records in full to ensure that no ticket has lost essential customer support details.Easy procedure
No need to worry about coding or constantly control each piece of info transferred.
Just link both platforms, pick what you need to take to a new database and let the Migration Wizard do the rest for you.
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their prior connections untouched.
You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive where you left it.
Data safety is paramount
Information is everything which is why we created a method that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.
You’re in control
Manage your information with our in-app data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.
Simple & effective
In only a few buttons to press you will be able to pick the data arrangement, when it starts, and in what order.
Our software considered user experience as an essential factor and made sure that you will be able to use the system to its fullest.
Customer service first
Apart from providing great customer service, we always strive to develop our customer service.
As a company, we want you to enjoy best possible service, which is why we are always putting so much effort to enhance the core experience.
Why you should use Help Desk Migration to switch from Bomgar to Track-It!
Strong safety of your information
The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right destinations in Track-It!.Next
Sustained association between object and people
When migrating your records from Bomgar to Track-It! we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Bomgar to Track-It!
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Bomgar to Track-It! work
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Get ready
Start off by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Bomgar to Track-It!.
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Connect Bomgar
Fill in the form with necessary credentials to permit our data migration tool to retrieve information from your current help desk.
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Connect Track-It!
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
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Select objects
Choose the information you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs
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Migrate limited amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Track-It! everything
Once everything's tested, find a quiet time with the minimal load on the support team and begin migrating from Bomgar to Track-It!.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your Track-It! import
Our team would be more than happy to run a customized migration if you have specific requirements.
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