96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Bomgar to TOPdesk
migration service

Extremely easy , no special expertise or coding required. A complete Bomgar to TOPdesk data migration tool.

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Risk-free and Reputable
Your passwords along with records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to get started with the migration.
Optimal & Precise
We've handled all significant peculiarities of different helpdesks to let you accurately and efficiently migrate massive loads of data

Why you should use Help Desk Migration to switch from Bomgar to TOPdesk

Strong privacy of your records

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right places in TOPdesk.

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Retained relation between object and people

When migrating your records from Bomgar to TOPdesk we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Bomgar to TOPdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from Bomgar to TOPdesk work

  • Get ready

    Start with preparing Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Bomgar to TOPdesk.

  • Fill out the form with required credentials to permit our data migration tool to fetch information from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Select the information you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to TOPdesk all data

    Once everything's validated, determine a quiet time with the minimal load on the support team and begin migrating from Bomgar to TOPdesk.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your TOPdesk import

Our team would be more than happy to run a personalized migration in case you have special demands.
Get a price estimation

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Help Desk Migration service


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