Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Bomgar to SupportBee
migration service

Smooth , no special skill set or coding required. A complete Bomgar to SupportBee data migration tool.

More details

Your best tool for Bomgar to SupportBee data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Just choose customer info you need to transfer and start the transition immediately.
Effortless transition process
No special expertise needed. Just select what data will go to the new system and observe the wonders happening.
Record structure maintenance
Migrate your help desk info in full to ensure that no ticket is missing vital customer support information.
Automated migration

Worried that you’ll need special skills to move your customer service data? Don’t be as we ensured that our tool user friendly as it can possibly be.

Link the help desks, pick records, click ok, and the migration is ready!

Data maintenance

Your information comes complete , you can take our word.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind impenetrable walls. Not even all our team members can access to your passwords or records.

You can be sure that with HDM no hacker attacks will take place.

Data mapping

Choose data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might actually need.

Efficient out-of-the-box solution

In just a couple of clicks it is possible to pick the data arrangement, when it goes, and in what order.

Our developers considered customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a data import service provider, we aim to propose the most effective migration tool. Yet, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Bomgar to SupportBee

Castle gates

Strong security of your records

The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right places in SupportBee.

Next

Maintained association between object and people

When migrating your data from Bomgar to SupportBee we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Bomgar to SupportBee

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Bomgar to SupportBee work

  • Prepare

    Start with setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Bomgar to SupportBee.

  • Complete the form with requested credentials to allow our data migration tool to access records from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Select the information you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to SupportBee all data

    When everything's validated, find a quiet time with the minimal load on the support staff and begin migrating from Bomgar to SupportBee.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your SupportBee import

Our staff would be more than happy to perform a customized migration in case you have particular needs.
Get a price estimation

Blog Articles You Might Find Useful

The Enterprise Data Migration Checklist to Switch Help Desks

Businesses keep moving into the new landscape with vast volumes of data that overload every enterprise. And the need to keep that data under control…

Rock Your Customer Service with Zendesk as Desk Alternative

O tempora! O mores! These words of Cicero are easily lying on the ever changing and ever growing requirements of customers to the service and…

Here’s Why You Should Not Postpone A Migration

There are times when we hear stuff such as “We want to migrate but not now” and “We would love to migrate but guess we…

Book a Call
cancel
%s
— %s