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Bomgar to Solvemate
migration service

Extremely easy , no special skill set or coding required. A complete Bomgar to Solvemate data migration software.

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The best Bomgar to Solvemate tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Just pick customer info you need to transfer and start the transition immediately.
Effortless transition process
No special expertise needed. Just choose what data will go to the new solution and observe the wonders happening.
Data structure maintenance
Migrate your help desk info in full to make sure that no ticket has lost vital customer support details.
Automated tool

Worried that you’ll need advanced skills to move your customer service data? Worry not as we made sure that our tool accessible as possible.

Connect the help desks, choose records, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, your entire database will keep their prior connections maintained.

You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you where you left it.

Data safety is priority

You data is everything which is why we designed a system that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

Data mapping

Select records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to select anything you might actually need.

Efficient out-of-the-box solution

In just a few clicks you will be able to pick what goes where, when it goes, and how.

Our developers considered customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer service first

Except producing great customer support services, we always want to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are continuously making great strides to improve the core experience.


Why you should use Help Desk Migration to migrate data from Bomgar to Solvemate

Castle gates

Strong security of your records

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right destinations in Solvemate.

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Maintained relation between object and people

When migrating your records from Bomgar to Solvemate we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Bomgar to Solvemate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Bomgar to Solvemate work

  • Get ready

    Sign-up and go to our migration service.

  • Connect Bomgar

    Pick and link your Bomgar support desk with HDM.

  • Connect Solvemate

    Grant the right to access your Solvemate account.

  • Express your requirements

    Let us understand precisely what components of your migration you need to fine-tune

  • Have your needs estimated

    We'll research your application and get back to you with a total price and a scope of work.

  • Migrate from Bomgar to Solvemate everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Solvemate import

Our team would be more than happy to perform a custom migration if you have particular requirements.
Get a price estimation

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