Bomgar to SmarterTrack
migration service
Effortless , no special expertise or coding required. A complete Bomgar to SmarterTrack data migration instrument.
Bomgar to SmarterTrack
Your best tool for Bomgar to SmarterTrack data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and script development processes. Simply choose what data you need to transfer and set off with the transition immediately.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target system and enjoy the wonders happening.Record completion
Move your help desk data in full to make certain that no ticket has lost vital customer support details.Automated migration
Afraid that you’ll need advanced skills to migrate your customer service data? Worry not as we ensured that our tool interface accessible as possible.
Connect the help desks, pick data, click ok, and the migration is ready!
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their prior connections maintained.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will arrive where you left it.
Data safety is paramount
You data is everything which is why we designed a system that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.
You control the process
Manage your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.
Simple & effective
In just a few buttons to press it is possible to select the data arrangement, when it starts, and how.
Our developers took customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Great service first
Apart from providing great customer support services, we always aim to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to improve the core experience.
Reasons to use Help Desk Migration to switch from Bomgar to SmarterTrack
Strong privacy of your data
The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right destinations in SmarterTrack.Next
Retained connectivity between object and people
When migrating your data from Bomgar to SmarterTrack we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Bomgar to SmarterTrack
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Bomgar to SmarterTrack work
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Prepare
Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Bomgar to SmarterTrack.
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Connect Bomgar
Complete the form with requested credentials to allow our data migration tool to access data from your current help desk.
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Link SmarterTrack
Do the same action to connect our service with the new help desk and thereby make it possible to import the data.
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Choose objects
Select the information you want to migrate and set the ticket fields mapping, so the data could be moved according to your needs
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Migrate limited amount of data
Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to SmarterTrack everything
Once everything's validated, choose a quiet time with the minimal load on the support department and start migrating from Bomgar to SmarterTrack.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your SmarterTrack import
Our staff would be more than happy to run a personalized migration if you have particular needs.
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