96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Bomgar to SmarterTrack
migration service

Effortless , no special expertise or coding required. A complete Bomgar to SmarterTrack data migration instrument.

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Risk-free and Safe
Your passwords as well as records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to get started with the migration.
Optimal & Precise
We've taken into account all major peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of information

Reasons to use Help Desk Migration to switch from Bomgar to SmarterTrack

Strong privacy of your data

The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right destinations in SmarterTrack.

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Retained connectivity between object and people

When migrating your data from Bomgar to SmarterTrack we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Bomgar to SmarterTrack

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from Bomgar to SmarterTrack work

  • Prepare

    Sign up and go to our migration service.

  • Connect Bomgar

    Opt and link your Bomgar support desk with HDM.

  • Give the right to access your SmarterTrack account.

  • Express your requirements

    Let us know exactly what elements of your migration you want to fine-tune

  • Have your needs estimated

    We'll analyze your application and get back to you with a the overall cost and a scope of work.

  • Migrate from Bomgar to SmarterTrack everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your SmarterTrack import

Our staff would be more than happy to run a personalized migration if you have particular needs.
Get a price estimation

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Help Desk Migration service


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