Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Bomgar to ServiceDock
migration service

Extremely easy , no special knowledge or coding required. A complete Bomgar to ServiceDock data migration tool.

More details

The best Bomgar to ServiceDock tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Just choose what data you need to migrate and start the transition immediately.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the new system and enjoy the miracle happening.
Data completion
Transfer your help desk info in full to ensure that no ticket has lost vital customer service information.
Easy procedure

You don’t have to bother about scripting or constantly watch each record moved.

Just attach both platforms, tick what you want to take to a new database and let the system do the rest for you.

From sender information to phone number connection, all you records will keep their prior connections intact.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Security is paramount

Information is everything which is why we developed a system that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

Record mapping

Choose data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select just about everything you might actually need.

Step-by-step instructions

If you are new to data migrations, worry not. Helpful and simplified on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Apart from providing great customer service, we always strive to develop our customer service.

As a team, we want you to have the best possible service, which is why we are continuously making great strides to improve the general experience.


Why you should use Help Desk Migration to switch from Bomgar to ServiceDock

Castle gates

Strong safety of your records

The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right places in ServiceDock.

Next

When migrating your records from Bomgar to ServiceDock we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Bomgar to ServiceDock

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Bomgar to ServiceDock work

  • Get ready

    Sign-up and go to our migration service.

  • Connect Bomgar

    Select and connect your Bomgar service desk with HDM.

  • Connect ServiceDock

    Grant the right to access your ServiceDock account.

  • Describe your needs

    Let us know exactly what parts of your migration you wish to adjust

  • Have your requirements estimated

    We'll investigate your case and send you with a price range and a scope of tasks.

  • Migrate from Bomgar to ServiceDock all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your ServiceDock import

Our team would be more than happy to run a customized migration if you have particular needs.
Get a price estimation

Blog Articles You Might Find Useful

Top 5 Help Desk Features We Love. And You Should Too

No matter what industry you work in, you are bound to hear stuff such as, automation, tickets, knowledge base. All these seemingly insignificant things form…

Is Open Source Help Desk Right for Your Business?

One of the most common questions that business owners ask themselves when choosing between a free and a paid version of the software is: "Why…

3 Reasons to Switch from Self to Cloud Hosted osTicket Help Desk

The advantages of cloud technologies encourage companies to choose cloud hosted osTicket help desk to the on-premise version. Here are some of the strongest arguments…

Book a Call
cancel
%s
— %s