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Bomgar to ServiceDesk Plus
migration service

Effortless , no special knowledge or coding required. A complete Bomgar to ServiceDesk Plus data migration instrument.

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Your best tool for Bomgar to ServiceDesk Plus data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Just choose customer info you need to move and set off with the transition immediately.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new system and observe the magic happening.
Record completion
Migrate your help desk records in full to make certain that no ticket has lost essential customer service information.
Simple and easy process

You don’t have to bother about coding or constantly watch each piece of info moved.

Just attach your source and target, tick what you need to take to a new database and allow the tool do the remainder.

Data dependency

Your information migrates complete and we mean it.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our staff members have access to your passwords or other information.

You can be sure that with HDM no data breaches will take place.

You control the process

Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Simple & effective

In just a few clicks it is possible to pick the data arrangement, when it starts, and in what order.

Our developers took customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer priority

As a migration service provider, we work to offer the best possible migration tool. Yet, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Bomgar to ServiceDesk Plus

Castle gates

Strong security of your information

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right places in ServiceDesk Plus.

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Maintained connection between object and people

When migrating your data from Bomgar to ServiceDesk Plus we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Bomgar to ServiceDesk Plus

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Bomgar to ServiceDesk Plus work

  • Prepare

    Start off by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Bomgar to ServiceDesk Plus.

  • Fill out the form with required credentials to allow our data migration tool to access records from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Select the information you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to ServiceDesk Plus everything

    When everything's tested, find a quiet time with the minimal load on the support staff and begin migrating from Bomgar to ServiceDesk Plus.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your ServiceDesk Plus import

Our staff would be more than happy to run a personalized migration if you have specific needs.
Get a price estimation

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