Bomgar to ServiceDesk Plus
migration service
Effortless , no special knowledge or coding required. A complete Bomgar to ServiceDesk Plus data migration instrument.
Bomgar to ServiceDesk Plus
Your best tool for Bomgar to ServiceDesk Plus data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Just choose customer info you need to move and set off with the transition immediately.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new system and observe the magic happening.Record completion
Migrate your help desk records in full to make certain that no ticket has lost essential customer service information.Simple and easy process
You don’t have to bother about coding or constantly watch each piece of info moved.
Just attach your source and target, tick what you need to take to a new database and allow the tool do the remainder.
Data dependency
Your information migrates complete and we mean it.
Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our staff members have access to your passwords or other information.
You can be sure that with HDM no data breaches will take place.
You control the process
Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.
Simple & effective
In just a few clicks it is possible to pick the data arrangement, when it starts, and in what order.
Our developers took customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Customer priority
As a migration service provider, we work to offer the best possible migration tool. Yet, our prime concern is customer support quality.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Bomgar to ServiceDesk Plus
Strong security of your information
The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right places in ServiceDesk Plus.Next
Maintained connection between object and people
When migrating your data from Bomgar to ServiceDesk Plus we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Bomgar to ServiceDesk Plus
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Bomgar to ServiceDesk Plus work
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Prepare
Start off by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Bomgar to ServiceDesk Plus.
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Link Bomgar
Fill out the form with required credentials to allow our data migration tool to access records from your current help desk.
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Link ServiceDesk Plus
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
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Choose objects
Select the information you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences
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Migrate small amount of data
Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to ServiceDesk Plus everything
When everything's tested, find a quiet time with the minimal load on the support staff and begin migrating from Bomgar to ServiceDesk Plus.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your ServiceDesk Plus import
Our staff would be more than happy to run a personalized migration if you have specific needs.
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