Bomgar to ((OTRS)) Community Edition
migration service
Extremely easy , no special expertise or programming required. A complete Bomgar to ((OTRS)) Community Edition data migration tool.
Bomgar to ((OTRS)) Community Edition
The best Bomgar to ((OTRS)) Community Edition tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip complex data audit and tool development processes. Just choose the records you need to transfer and set off with the transition when comfortable.Simple migration
No tech knowledge or skill required. Just select what data will go to the new system and see the wonders happening.Data completion
Move your help desk records in full to make certain that no ticket is missing critical customer support details.Simple and easy process
No need to worry about coding or continuously control each piece of info transferred.
Just link your source and target, choose what you want to take to a new database and allow the tool deal with the remainder.
Data dependency
Your customer data comes complete , you can take our word.
Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your customer data is behind thick walls. Not even all our employees can see your passwords or other information.
You may rest assured that with HDM no data breaches will take place.
You control the process
Take complete control of your information with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.
Guided migration
If this is your first migration, don’t worry. Useful and intuitive on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service supplier, we aim to deliver the most effective migration tool. Nevertheless, our prime concern is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Bomgar to ((OTRS)) Community Edition
Strong privacy of your information
The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right destinations in ((OTRS)) Community Edition.Next
Retained relation between object and people
When migrating your records from Bomgar to ((OTRS)) Community Edition we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Bomgar to ((OTRS)) Community Edition
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Bomgar to ((OTRS)) Community Edition work
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Get ready
Start off by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Bomgar to ((OTRS)) Community Edition.
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Connect Bomgar
Complete the form with requested credentials to make it possible for our data migration tool to retrieve records from your current help desk.
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Link ((OTRS)) Community Edition
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Choose the data you want to migrate and set the ticket fields mapping, so the data could be moved according to your needs
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Migrate small amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to ((OTRS)) Community Edition all data
When everything's tested out, determine a quiet time with the minimal load on the support team and begin migrating from Bomgar to ((OTRS)) Community Edition.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your ((OTRS)) Community Edition import
Our team would be more than happy to run a personalized migration in case you have special needs.
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