Bomgar to osTicket
migration service
Smooth , no special know how or programming required. A complete Bomgar to osTicket data migration software.
Bomgar to osTicket
Your best tool for Bomgar to osTicket data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid complex data audit and code development processes. Simply pick the records you need to migrate and set off with the transition when comfortable.Easy transition process
No specific expertise required. Just choose what data will go to the target solution and see the miracle happening.Record structure maintenance
Transfer your help desk records in full to make sure that no ticket is missing critical customer support details.Automated migration
Scared that you’ll have to use special skills to migrate your customer service data? Worry not as we made sure that our tool interface user friendly as possible.
Link the help desks, choose records, click ok, and the migration is ready!
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their initial connections intact.
You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will arrive where you left it.
Data safety is priority
You data is everything which is why we developed a system that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.
You control the process
Manage your customer data with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.
Guided migration
If you are new to data migrations, worry not. Helpful and insightful on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Good service first
Except producing great customer support services, we always want to improve our customer service.
As a team, we want you to have the best possible service, which is why we are always putting so much effort to improve the core experience.
Reasons to use Help Desk Migration to migrate data from Bomgar to osTicket
Strong safety of your information
The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right destinations in osTicket.Next
Sustained connection between object and people
When migrating your data from Bomgar to osTicket we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Bomgar to osTicket
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Bomgar to osTicket work
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Prepare
Start off by creating Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Bomgar to osTicket.
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Connect Bomgar
Fill in the form with requested credentials to make it possible for our data migration tool to fetch records from your current help desk.
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Link osTicket
Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Select the records you need to migrate and set the ticket fields mapping, so the data could be transferred according to your needs
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Migrate limited amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to osTicket everything
When everything's tested, choose a quiet time with the minimal load on the support team and start migrating from Bomgar to osTicket.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your osTicket import
Our staff would be more than happy to perform a custom migration in case you have special requirements.
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