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Bomgar to ngDesk
migration service

Extremely easy , no special knowledge or programming required. A complete Bomgar to ngDesk data migration tool.

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The best Bomgar to ngDesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply decide on what data you need to move and set off with the transition immediately.
Easy migration
No specific knowledge or skill required. Just select what data will go to the target platform and enjoy the magic happening.
Data completion
Transfer your help desk records in full to make certain that no ticket is missing essential customer support details.
Effortless procedure

No need to worry about coding or continuously watch each piece of info transferred.

Just link both platforms, pick what you want to take to a new database and let the Migration Wizard do the remainder.

Intact connections

From sender information to phone number connection, your entire database will keep their prior connections untouched.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will arrive where you left it.

Security is priority

You data is everything which is why we created a system that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

You’re in control

Take complete control of your customer data with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and intuitive on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Great service first

Except producing great customer support services, we always aim to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are constantly putting so much effort to improve the core experience.


Why you should use Help Desk Migration to switch from Bomgar to ngDesk

Castle gates

Strong safety of your information

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right destinations in ngDesk.

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Sustained association between object and people

When migrating your records from Bomgar to ngDesk we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Bomgar to ngDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Bomgar to ngDesk work

  • Get ready

    Register and go to our migration software.

  • Choose and link your Bomgar support desk with HDM.

  • Connect ngDesk

    Give the right to access your ngDesk account.

  • Detail your needs

    Let us know exactly what aspects of your migration you would like to modify

  • Have your preferences estimated

    We'll research your application and send you with a total price and a scope of work.

  • Migrate from Bomgar to ngDesk everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your ngDesk import

Our team would be more than happy to run a personalized migration in case you have specific demands.
Get a price estimation

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