Our support team will be temporarily unavailable on March 8, 2021, due to the public holiday. If needed, please check our help center or fill in the contact form, and we will get back to you on the following day.

Bomgar to LiveHelpNow
migration service

Effortless , no special know how or coding required. A complete Bomgar to LiveHelpNow data migration software.

More details

Your best tool for Bomgar to LiveHelpNow data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Just decide on customer info you need to transfer and set off with the transition right away.
Simple transition process
No tech expertise needed. Just choose what data will go to the new platform and observe the wonders happening.
Record structure maintenance
Move your help desk records in full to make sure that no ticket has lost essential customer support details.
Simple and easy procedure

You don’t have to bother about coding or continuously watch each piece of info moved.

Just link your source and target, pick what you need to take to a new database and allow the system deal with the remainder.

Data maintenance

Your information migrates complete , you can take our word.

Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our staff members can see your passwords or other information.

You can be certain with HDM no data breaches are possible.

You’re in charge

Manage your information with our internal data mapping solution. Select what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a few clicks it will be possible to pick the data arrangement, when it starts, and in what order.

Our tech engineers took user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a data import service provider, we strive to offer the most effective migration tool. Yet, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Bomgar to LiveHelpNow

Castle gates

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right destinations in LiveHelpNow.

Next

Retained connectivity between object and people

When migrating your data from Bomgar to LiveHelpNow we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Bomgar to LiveHelpNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Bomgar to LiveHelpNow work

  • Prepare

    Register and go to our migration service.

  • Connect Bomgar

    Select and link your Bomgar support desk with HDM.

  • Give access to your LiveHelpNow account.

  • Explain your requirements

    Let us know what elements of your migration you want to modify

  • Get your requirements estimated

    We will analyze your application and send you with a price range and a scope of tasks.

  • Migrate from Bomgar to LiveHelpNow everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your LiveHelpNow import

Our staff would be more than happy to perform a custom migration if you have specific demands.
Get a price estimation

Blog Articles You Might Find Useful

Service Desk vs Help Desk: What’s the Difference?

Over the past couple of years, there has been a huge resurgence of all kinds of service desk tools. Many new products have appeared and…

Is Migrating Historical Data Worth the Splurge?

So, the choice is made. You’re getting ready to say goodbye to the old helpdesk, or maybe you’ve already purchased the licenses and have agents…

Helpdesk with Chat: Easy Way to Better Customer Service

What sets your business apart from other companies who offer the same thing? The answer is quite simple: outstanding, timely customer service. Getting a response…

Book a Call
cancel
%s
— %s