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Bomgar to Jira Software
migration service

Extremely easy , no special expertise or coding required. A complete Bomgar to Jira Software data migration tool.

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The best Bomgar to Jira Software tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Just decide on customer info you need to migrate and start the transition right away.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the new platform and observe the miracle happening.
Data completion
Move your help desk info in full to ensure that no ticket is missing vital customer service details.
Automated tool

Worried that you’ll need special skills to move your info? Worry not as we made sure that our tool simple to use as possible.

Connect the platforms, choose data, click ok, and you’re done!

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their initial data structure intact.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will arrive how you left it.

Data safety is paramount

Information is key which is why we developed a system that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

You’re in control

Manage your information with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Simple & effective

In just a couple of clicks it will be possible to pick what goes where, when it goes, and how.

Our software took user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Great service first

Except providing great customer service, we always strive to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are constantly putting so much effort to increase the core experience.


Why you should use Help Desk Migration to switch from Bomgar to Jira Software

Castle gates

Strong privacy of your records

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right destinations in Jira Software.

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Retained connection between object and people

When migrating your records from Bomgar to Jira Software we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Bomgar to Jira Software

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Bomgar to Jira Software work

  • Get ready

    Start with setting up Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Bomgar to Jira Software.

  • Connect Bomgar

    Fill in the form with necessary credentials to permit our data migration tool to retrieve data from your current help desk.

  • Connect Jira Software

    Do the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Select the information you need to migrate and set the ticket fields mapping, so the data could be transferred based upon your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Jira Software all data

    Once everything's tested out, choose a quiet time with the minimal load on the support staff and begin migrating from Bomgar to Jira Software.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Jira Software import

Our team would be more than happy to run a customized migration in case you have particular demands.
Get a price estimation

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