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Bomgar to Issuetrak
migration service

Extremely easy , no special skill set or programming required. A complete Bomgar to Issuetrak data migration tool.

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The best Bomgar to Issuetrak tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply pick the records you need to move and set off with the transition right away.
Easy transition process
No specific expertise required. Just select what data will go to the target solution and see the magic happening.
Data structure maintenance
Transfer your help desk info in full to make sure that no ticket is missing vital customer support information.
Effortless process

No need to worry about coding or continuously watch each piece of info transferred.

Just link your source and target, tick what you want to migrate and allow the Migration Wizard deal with the rest for you.

Data maintenance

Your customer data comes unite , you can take our word.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind thick walls. Not even all our team members can access to your credentials or other information.

You can be certain with HDM no hacker attacks will take place.

You control the process

Manage your customer data with our in-app data mapper. Choose what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Guided migration

If this is your first migration, worry not. Useful and insightful on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service supplier, we aim to propose the most effective migration tool. Nevertheless, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Bomgar to Issuetrak

Castle gates

Strong safety of your records

The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right places in Issuetrak.

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Sustained relation between object and people

When migrating your records from Bomgar to Issuetrak we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Bomgar to Issuetrak

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Bomgar to Issuetrak work

  • Get ready

    Sign-up and go to our migration software.

  • Opt and link your Bomgar service desk with HDM.

  • Connect Issuetrak

    Give access to your Issuetrak account.

  • Clarify your needs

    Let us know exactly what components of your migration you need to adjust

  • Have your preferences estimated

    We'll investigate your application and send you with a price range and a scope of work.

  • Migrate from Bomgar to Issuetrak everything

    Move all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Issuetrak import

Our team would be more than happy to perform a custom migration in case you have particular requirements.
Get a price estimation

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