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Bomgar to Hiver
migration service

Effortless , no special knowledge or programming required. A complete Bomgar to Hiver data migration software.

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Your best tool for Bomgar to Hiver data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Simply choose customer info you need to transfer and start the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the target system and observe the wonders happening.
Record completion
Migrate your help desk data in full to make certain that no ticket is missing critical customer service information.
Automated migration

Afraid that you’ll have to use special skills to migrate your info? Don’t be as we ensured that our tool user friendly as possible.

Connect the help desks, choose records, click ok, and the migration is ready!

Data dependency

Your customer info comes unite and we mean it.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind impenetrable walls. Not even all our employees have access to your passwords or records.

You can be certain with HDM no data breaches will take place.

You control the process

Manage your customer data with our internal data mapper. Choose what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Simple & effective

In only a couple of buttons to press it is possible to pick the data arrangement, when it goes, and in what order.

Our tech engineers took customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer priority

As a migration service supplier, we strive to deliver the best possible migration tool. Yet, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Bomgar to Hiver

Castle gates

Strong security of your data

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right places in Hiver.

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Maintained relation between object and people

When migrating your data from Bomgar to Hiver we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Bomgar to Hiver

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Bomgar to Hiver work

  • Prepare

    Sign up and go to our migration wizard.

  • Opt and connect your Bomgar service desk with HDM.

  • Grant access to your Hiver account.

  • Clarify your requirements

    Let us know exactly what elements of your migration you would like to modify

  • Have your preferences estimated

    We'll research your case and get back to you with a price range and a scope of work.

  • Migrate from Bomgar to Hiver everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Hiver import

Our staff would be more than happy to run a personalized migration in case you have special needs.
Get a price estimation

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