96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Bomgar to Help Scout
migration serviceHelp Desk Migration partner of Help Scout

Smooth , no special know how or coding required. A complete Bomgar to Help Scout data migration software.

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Risk-free and Safe
Your passwords as well as data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to get started with the migration.
Optimal & Accurate
We've tackled all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of data

Reasons to use Help Desk Migration to migrate data from Bomgar to Help Scout

Strong privacy of your data

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right places in Help Scout.

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Retained association between object and people

When migrating your data from Bomgar to Help Scout we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Bomgar to Help Scout

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from Bomgar to Help Scout work

  • Prepare

    Start by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Bomgar to Help Scout.

  • Fill in the form with necessary credentials to permit our data migration tool to access data from your current help desk.

  • Connect Help Scout

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Select the data you want to migrate and set the ticket fields mapping, so the records could be transferred according to your needs

  • Migrate small amount of data

    Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Help Scout all data

    Once everything's tested, find a quiet time with the minimal load on the support staff and start migrating from Bomgar to Help Scout.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Help Scout import

Our staff would be more than happy to perform a customized migration in case you have special needs.
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